3.9
5.98K reviews
100K+
Downloads
Content rating
Everyone
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About this app

BGE’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· PeakRewards Device Management
Updated on
Feb 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
5.83K reviews
Christina Chu
November 3, 2023
The only thing I want this app for is to adjust my thermostat. It's always been intermittently working for that, but now has completely stopped working. "Adjust thermostat" is also in a strangly buried set of nested lists. App never stays logged to my account in which is super annoying. Does tell me what my last bill was faster than getting my computer.
9 people found this review helpful
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Lu C
July 11, 2023
Buggy, crashes constantly, and lacks features that the PC browser site has. This app constantly crashes when you try to make selections or even when you select the main options (eg. Home, Useage, Bill, etc). Some functions like the view energy usage function also doesn't work when it doesn't crash - you click it and all that is shown is a blank screen. Many options work fine for the PC browser site for BGE but crashes or doesn't work for the App. This App was not worth the headache.
28 people found this review helpful
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Matt Caplan
August 16, 2022
It's easy to use and see whatever you need....when it works. It's down for maintenance frequently even though nothing ever changes. Also, don't expect it to give you push notifications. I've been telling BGE for 2 years the app never tells me when my bill is ready or past due even though I go in every few months and turn on notifications. Every time I try to save or update notification settings, it says an error occurred. It does take payment quick and easy though, all they care about.
26 people found this review helpful
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An Exelon Company
February 21, 2023
Hello Matt, we apologize for your frustration, it is not in our intentions to complicate you with our app. We are constantly working on our app and would like to suggest updating your app to the latest version and/or clearing your cache data. If these solutions still don't, please don't hesitate to reach out to us at myhomerep@bge.com.

What's new

Bug fixes and improvements