Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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Outage Central

The map below shows our electric outages. Unfortunately, we do not have a map for fiber outages at this time.  

REPORT ELECTRIC OUTAGE

Reporting Outages

SmartHub (Power Outages Only)

  1. Log Onto SmartHub

  2. Go to Inquiries & Service Work>Power Outage.

LOG ONTO SMARTHUB

Phone (Power, Fiber, Or Propane)

Call 800.492.5989.

If it's a major outage, you may experience a fast, busy signal due to high call volume. 

Please do not report outages via email or social media.

Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.

chat live Chat Live Chat live with one of our agents Monday - Friday, 8 a.m. - 5 p.m.
send a message Send a message Fill out a simple form and we'll respond as soon as possible.
locations Visit Us Visit us in person at one of our three solutions centers.
Call Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.