Workforce Pandemic Survey 2020-2021

Thank you for taking the time to provide input. Your responses will be reviewed for the purposes of compiling lessons learned, best practices and areas of opportunity. At the conclusion, we will publish an internal white paper for Upstate reference.

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* 1. Please select the category that best describes your reporting structure

Campus

Hospital

Shared Service

Other (please specify)

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* 2. Please select the category that best describes your primary responsibilities

Senior Management (Vice President, Officer and above)

Management (Director, Manager, Nurse Leader, Coordinator, Supervisor, etc.)

Advanced Practice Provider (Nurse Practitioner, Physician Assistant)

Nursing RN (Registered Nurse)

Nursing Other (LPN, Nursing Assistant)

Clinical Professional (Speech, Physical, Occupational Therapist, etc.)

Licensed Technical (Medical Lab, Radiation Therapy Technician, etc.)

Skilled Maintenance (Carpenter, Electrician, General Maintenance, etc.)

Clerical (Secretary, Accounts Clerk, Computer/Switchboard Operator, etc.)

Service (Environmental Service, Laboratory Aide, etc.)

Shared services professional (IMT, Purchasing, HR, etc.)

Security

Clinical Faculty

Non-Clinical Faculty

Resident

Other (please specify)

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* 3. Please select your shift:

Day shift

Night shift

Evening shift

Flexible/rotating shift

Weekend shift

Compressed

Other (please specify)

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* 4. Please select your employment status:

Full-time

Part-time

Temporary, PRN, or Per-diem

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* 5. Organizational trust during COVID response

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Upstate had my best interests in mind when making decisions	Upstate had my best interests in mind when making decisions Strongly Disagree	Upstate had my best interests in mind when making decisions Disagree	Upstate had my best interests in mind when making decisions Neutral	Upstate had my best interests in mind when making decisions Agree	Upstate had my best interests in mind when making decisions Strongly Agree
Upstate did the right things to help us succeed	Upstate did the right things to help us succeed Strongly Disagree	Upstate did the right things to help us succeed Disagree	Upstate did the right things to help us succeed Neutral	Upstate did the right things to help us succeed Agree	Upstate did the right things to help us succeed Strongly Agree
Upstate maintained adequate communication	Upstate maintained adequate communication Strongly Disagree	Upstate maintained adequate communication Disagree	Upstate maintained adequate communication Neutral	Upstate maintained adequate communication Agree	Upstate maintained adequate communication Strongly Agree
Based on what I observed, I trust Upstate's ability to effectively manage care for our patients during a crisis	Based on what I observed, I trust Upstate's ability to effectively manage care for our patients during a crisis Strongly Disagree	Based on what I observed, I trust Upstate's ability to effectively manage care for our patients during a crisis Disagree	Based on what I observed, I trust Upstate's ability to effectively manage care for our patients during a crisis Neutral	Based on what I observed, I trust Upstate's ability to effectively manage care for our patients during a crisis Agree	Based on what I observed, I trust Upstate's ability to effectively manage care for our patients during a crisis Strongly Agree
The way Upstate handled COVID makes me proud to work here	The way Upstate handled COVID makes me proud to work here Strongly Disagree	The way Upstate handled COVID makes me proud to work here Disagree	The way Upstate handled COVID makes me proud to work here Neutral	The way Upstate handled COVID makes me proud to work here Agree	The way Upstate handled COVID makes me proud to work here Strongly Agree

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* 6. Leadership/management (your direct supervisor, Dean, Program Director) support during COVID response:

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree
I had adequate access when needed	I had adequate access when needed Strongly disagree	I had adequate access when needed Disagree	I had adequate access when needed Neutral	I had adequate access when needed Agree	I had adequate access when needed Strongly agree
Kept me feeling connected	Kept me feeling connected Strongly disagree	Kept me feeling connected Disagree	Kept me feeling connected Neutral	Kept me feeling connected Agree	Kept me feeling connected Strongly agree
Maintained effective communication with me	Maintained effective communication with me Strongly disagree	Maintained effective communication with me Disagree	Maintained effective communication with me Neutral	Maintained effective communication with me Agree	Maintained effective communication with me Strongly agree
Cared about my overall wellbeing	Cared about my overall wellbeing Strongly disagree	Cared about my overall wellbeing Disagree	Cared about my overall wellbeing Neutral	Cared about my overall wellbeing Agree	Cared about my overall wellbeing Strongly agree
Inspired a sense of collaboration and teamwork among my unit/dept./office	Inspired a sense of collaboration and teamwork among my unit/dept./office Strongly disagree	Inspired a sense of collaboration and teamwork among my unit/dept./office Disagree	Inspired a sense of collaboration and teamwork among my unit/dept./office Neutral	Inspired a sense of collaboration and teamwork among my unit/dept./office Agree	Inspired a sense of collaboration and teamwork among my unit/dept./office Strongly agree

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* 7. What were the most helpful leadership qualities witnessed during the pandemic:

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* 8. My colleagues/peers came together during this time and provided help to each other as needed

Strongly disagree

Disagree

Neutral

Agree

Strongly Agree

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* 9. What were the most helpful colleague/peer qualities witnessed during the pandemic:

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* 10. Work location during COVID

Totally remote

Totally in person at my work site

Hybrid of remote/on site

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* 11. Employee capabilities: Remote work

	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A
I had everything I needed to work productively from home	I had everything I needed to work productively from home Strongly disagree	I had everything I needed to work productively from home Disagree	I had everything I needed to work productively from home Neutral	I had everything I needed to work productively from home Agree	I had everything I needed to work productively from home Strongly Agree	I had everything I needed to work productively from home N/A
I was productive at home	I was productive at home Strongly disagree	I was productive at home Disagree	I was productive at home Neutral	I was productive at home Agree	I was productive at home Strongly Agree	I was productive at home N/A
I received enough information to continue to do my job effectively from home	I received enough information to continue to do my job effectively from home Strongly disagree	I received enough information to continue to do my job effectively from home Disagree	I received enough information to continue to do my job effectively from home Neutral	I received enough information to continue to do my job effectively from home Agree	I received enough information to continue to do my job effectively from home Strongly Agree	I received enough information to continue to do my job effectively from home N/A

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* 12. Were you reassigned or volunteered from your home unit/dept. to support another?

Yes

At times

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* 13. Employee Capabilities - Reassigned on site:

	Strongly disagree	Disagree	Neutral	Agree	Strongly agree	N/A
I was trained properly to do my reassignment	I was trained properly to do my reassignment Strongly disagree	I was trained properly to do my reassignment Disagree	I was trained properly to do my reassignment Neutral	I was trained properly to do my reassignment Agree	I was trained properly to do my reassignment Strongly agree	I was trained properly to do my reassignment N/A
I felt safe doing my reassignment	I felt safe doing my reassignment Strongly disagree	I felt safe doing my reassignment Disagree	I felt safe doing my reassignment Neutral	I felt safe doing my reassignment Agree	I felt safe doing my reassignment Strongly agree	I felt safe doing my reassignment N/A
I had everything I needed to perform my reassignment	I had everything I needed to perform my reassignment Strongly disagree	I had everything I needed to perform my reassignment Disagree	I had everything I needed to perform my reassignment Neutral	I had everything I needed to perform my reassignment Agree	I had everything I needed to perform my reassignment Strongly agree	I had everything I needed to perform my reassignment N/A
I received enough communication to do my reassignment	I received enough communication to do my reassignment Strongly disagree	I received enough communication to do my reassignment Disagree	I received enough communication to do my reassignment Neutral	I received enough communication to do my reassignment Agree	I received enough communication to do my reassignment Strongly agree	I received enough communication to do my reassignment N/A

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* 14. Please rate your current level of engagement (interest, satisfaction, willingness to meet and exceed job expectations) with your work/Upstate now as compared to before the Pandemic disruption.

Worse than before

About the same

Better than before

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* 15. Please rate your current level of resiliency now as compared to before the pandemic disruption

Worse than before

About the same

Better than before

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* 16. Please rate your current level of self-care and overall wellness (stress, sleep, exercise, nutrition, etc.) now as compared to before the Pandemic.

Worse than before

About the same

Better than before

Workforce Pandemic Survey 2020-2021

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* 1. Please select the category that best describes your reporting structure

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* 2. Please select the category that best describes your primary responsibilities

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* 3. Please select your shift:

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* 4. Please select your employment status:

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* 5. Organizational trust during COVID response

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* 6. Leadership/management (your direct supervisor, Dean, Program Director) support during COVID response:

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* 7. What were the most helpful leadership qualities witnessed during the pandemic:

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* 8. My colleagues/peers came together during this time and provided help to each other as needed

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* 9. What were the most helpful colleague/peer qualities witnessed during the pandemic:

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* 10. Work location during COVID

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* 11. Employee capabilities: Remote work

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* 12. Were you reassigned or volunteered from your home unit/dept. to support another?

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* 13. Employee Capabilities - Reassigned on site:

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* 14. Please rate your current level of engagement (interest, satisfaction, willingness to meet and exceed job expectations) with your work/Upstate now as compared to before the Pandemic disruption.

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* 15. Please rate your current level of resiliency now as compared to before the pandemic disruption

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* 16. Please rate your current level of self-care and overall wellness (stress, sleep, exercise, nutrition, etc.) now as compared to before the Pandemic.

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* 17. Please elaborate on what helped you most, or what you need most, regarding your personal self-care, wellness and overall resiliency?

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* 18. What is an important action Upstate can take to help ease your transition back to a regular work environment?

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* 19. What 3-5 words would you use to describe the current culture of Upstate?