Methodist Le Bonheur Healthcare Achieves ISO Certification

MLH is the only healthcare system in Tennessee to earn full ISO certification.
Posted on: December 11, 2020

Methodist Le Bonheur Healthcare has earned the industry’s gold standard for quality and safety in achieving the full certification of ISO 9001 Quality Management System. ISO 9001 is the most widely-accepted quality management system in use around the world, and is quickly gaining acceptance among US healthcare providers as a foundation for their quality, patient safety, and high reliability programs. MLH was awarded the certification by DNV GL Healthcare.

“We are pleased to achieve this international gold standard for quality and safety, and we know it is possible because of the unwavering dedication of our Associates and our physician partners,” said Michael Ugwueke, president and CEO of Methodist Le Bonheur Healthcare. “This achievement signifies our commitment to providing the safest and highest quality care to those we are privileged to serve.”

ISO 9001 relies on systematic, repeatable, and well-deployed practices that ensure safe patient care. The program demands continuous learning, innovative approaches and transparency. ISO 9001 helps to standardize processes across the health system to provide consistent high-quality care for all patients, no matter where they seek treatment within the Methodist Le Bonheur Healthcare family.

Categories: Recognition/Awards

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