Whether you are coming to Maine Medical Center as a patient or a visitor, we want your experience to be as pleasant and stress free as possible. Our website should answer many of your questions and once you arrive, our customer service representatives are here to help. We look forward to providing you with a supportive and healing environment.
Masking is no longer required throughout our facilities except in certain cases (see below); anyone can mask at their discretion and MMC will make masks available. If visitors have a new or worsening sore throat, cough, shortness of breath or fever, or if they have tested positive for COVID-19 or Flu in the last 10 days, they are asked to wear a mask at all times in the facility, including patient rooms, or to consider not visiting the hospital at this time.
Masks will still be required in areas and circumstances where appropriate; standard and transmission-based precautions must be followed, including interactions with COVID-positive patients. Please note:
- All visitation is subject to patient condition
- Minors under the age of 18 are permitted at this time.
- No group visits are allowed at this time.
Visitor Information
Masking is no longer required throughout our facilities except in certain cases (see below); anyone can mask at their discretion and MMC will make masks available.
If visitors have a new or worsening sore throat, cough, shortness of breath or fever, or if they have tested positive for COVID-19 or Flu in the last 10 days, they are asked to wear a mask at all times in the facility, including patient rooms, or to consider not visiting the hospital at this time.
Masks will still be required in areas and circumstances where appropriate; standard and transmission-based precautions must be followed, including interactions with COVID-positive patients.
Please note:
- All visitation is subject to patient condition.
- Minors under the age of 18 are permitted at this time.
- No group visits are allowed at this time.
Labor and Delivery: Four visitors during labor and delivery, will be allowed as the patient condition allows.
Mother/Baby: Four visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
Prenatal Center: Two visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
Pediatric Inpatient Unit: Two visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
Pediatric Intensive Care Unit: Two visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
We have a family-friendly environment because we know that a stay in the hospital can be frightening for kids and families. That’s why we've incorporated family-friendly amenities throughout BBCH. These include private patient rooms that can accommodate a parent’s overnight stay, flexible visiting hours, and a parents’ lounge with computer, kitchenette, laundry and bathroom with shower, and children’s play areas.
Our pediatric short stay unit on the main floor of the Coulombe Family Tower also offers private rooms with the same hospital amenities and access to child life specialists.
For parents whose child is hospitalized, we offer an array of thoughtful services, amenities and resources. A parents’ lounge, located off the central atrium, offers:
- Computer with internet access
- Kitchenette
- Laundry area
- Handicapped-accessible bathroom and shower
In addition, we offer:
- A meditation/relaxation room
- A resource library
- A Ronald McDonald rest area that gives families a place for respite that’s not too far away from their child
- Coverage for hospitalized kids so parents can relax and enjoy an adult night out
- Access to Care Management resources by calling 207-662-2120
- Access to a chaplain for emotional support as well as spiritual and religious needs
Patient Registration
To pre-register, please call 207-662-2433 or toll-free at 1-800-619-9715, Monday - Friday 7:30 am - 6:30 pm.