Customer ReviewsforSilvernest, Inc

Silver nest is good concept. The issue is the owners avoid taking responsibility by putting out hints for safety etc. I had to report serious issues with the individual I rent from, I got a standard reply and apology. Then recommendations for seeking an atty and links for mental health help. The reply gave the standard statement, "We take these issues seriously, and investigate each individually,...if breach of our policies are found we will block the user". I stated I had notes with dates and times, they did not ask for my proof. I am concerned that ****** nest will tell the individual that I complained, and there will be further retaliation.

The customer service for this company is TERRIBLE! They will NOT return your call and do not allow you the option to hold.

Try getting a phone call back from them to get any help listing your home. Many tries no success. I decided if I can't get customer service to help me get on the site, what will happen when I'm on it and need assistance.Going back to ******* list.

I registered with Silvernest a few years back but didn't use it because of Covid. I came back to it as I was looking for a room to rent on a month-to-month. It's been a few weeks since, and I still haven't gotten a response from the person renting the room or, for that matter, anyone from Silvernest. I sent in my background check as requested and sent another message to the home owner. I'm wondering if this agency is legitimate. Please reply. I am in *******************, **.Thank you.

I am so very grateful to Silvernest for devising a wonderful homesharing service specifically geared to help older people seek and find companions/ tenants and roommates and/or to rent out part of their homes to prospective companions/tenants. This service is unlike any of the other roommate finding apps. They do a very thorough job at background checking both the tenants and the homeowners, and they also do an excellent personality match to ensure that those pairs seeking to Home Share are highly compatible. I especially love that they collect the rent for you and deposit it into your account. And also amazing is the fact that they provide $10,000 liability insurance to both the renter and the homeowner. No other company comes close and its benefits. The homeowner simply pays 5% of their rent for these amazing services. Its such a small amount and you could never get these services anywhere near the amount elsewhere or if you purchase them on your own. Even the leases can be customized and made agreeable to both parties, and they also follow the state lease laws. Anytime I have spoken with their customer service representatives, I have gotten a very courteous caring and very thorough response to any questions or concerns. I hope that this company grows exponentially and reaches out to the seniors of every state in the **. There is definitely a need for homeshare services as people get older. Most people do not like to live alone and maybe they need a little bit of assistance from someone a little bit younger or healthier and if they are willing to find someone to help out they can lower the rent and exchange. It works out beautifully for everybody. The homeowner gets needed income and the renter gets an incredible deal on a Home Share, which almost always includes a private bedroom private bath and usage of all the common areas. We included utilities in the lower ranch as well because they rancher is helping my mother a few hours a week. This has been a godsend and has kept my mother from getting depressed and lonely after my father passed away , and it has also kept her out of a nursing home.