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          Find a Location

          Mercantile Bank of Michigan has 39 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Mercantile Bank of Michigan

              310 Leonard St NW Grand Rapids, MI 49504-4224

              BBB Accredited Business

            • Mercantile Bank of Michigan

              4613 Alpine Ave NW Comstock Park, MI 49321-8351

              BBB Accredited Business

            • Mercantile Bank of Michigan

              4860 Broadmoor Ave SE Kentwood, MI 49512-5306

              BBB Accredited Business

            • Mercantile Bank of Michigan

              3156 Knapp St NE Grand Rapids, MI 49525-4543

              BBB Accredited Business

            • Mercantile Bank of Michigan

              5610 Byron Center Ave SW Wyoming, MI 49519-9637

              BBB Accredited Business

            Business ProfileMercantile Bank of Michigan

            Bank
            Multi Location Business
            BBB accredited business

            Contact Information

            310 Leonard St NW

            Grand Rapids, MI 49504-4224

            Get Directions
            Visit Website
            (800) 453-8700

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:30 PM
            Closed
            Closed

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            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/28/1998

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Mercantile Bank of Michigan states they offer banking

            Products & Services

            This company is a bank and offers a variety of financial products and services.

            Business Details

            This is a multi-location business.

            Find a Location

            Mercantile Bank of Michigan has 39 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mercantile Bank of Michigan

                310 Leonard St NW Grand Rapids, MI 49504-4224

                BBB Accredited Business

              • Mercantile Bank of Michigan

                4613 Alpine Ave NW Comstock Park, MI 49321-8351

                BBB Accredited Business

              • Mercantile Bank of Michigan

                4860 Broadmoor Ave SE Kentwood, MI 49512-5306

                BBB Accredited Business

              • Mercantile Bank of Michigan

                3156 Knapp St NE Grand Rapids, MI 49525-4543

                BBB Accredited Business

              • Mercantile Bank of Michigan

                5610 Byron Center Ave SW Wyoming, MI 49519-9637

                BBB Accredited Business
              Location of This Business
              310 Leonard St NW, Grand Rapids, MI 49504-4224
              BBB File Opened:
              12/29/1997
              Years in Business:
              26
              Business Started:
              12/15/1997
              Business Incorporated:
              7/15/1997
              Accredited Since:
              1/28/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Mercantile Bank Corporation
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:30 PM
              Sa:
              Closed
              Su:
              Closed
              Contact Information

              Principal

              • Mr. Robert Kaminski, CEO

              Customer Contact

              • Mr. Robert Worthington, SVP COO General Co
              • Ms. Sonali Allen, SVP Compliance-CRA
              • Mr. Chuck Christmas, EVP CFO
              • Mr. Raymond Reitsma, President
              • Mr. Douglas Ouellette, SVP Cen. Reg. Pres.
              • Mr. Robert Kaminski, CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/08/2022

              Complaint Type:
              Order Issues
              Status:
              Resolved
              This issue occurred over the last 6 months approximately. Mercantile bank is our construction loan provider. We are very unhappy with a $650 charge. This is claimed by Mercantile as the fee associated with us having an appraiser appraise our house, for the process of refinancing. We would completely understand this if they (*************************) would have been honest about the process through its entirety. *** ******* us by claiming our construction loan rate would adjust in june of 2022. This is not the case as we (now know) & *** knew because we have a 10/1ARM loan that does not change from the *****% during the first 10 years. *** repeatedly told us this lie as well as others about the costs associated with refinancing.We are requesting no fee for the appraisal that took place on faulty grounds.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lauren D

              10/13/2021

              Not a fan. Their branches are not very geographically accessible. They deny people accounts when other banks (like Huntington) will accept them. I wish my workplace did not utilize them for HSA accounts and I will certainly be making that opinion known to my employer. Perhaps if enough of us voice our feelings about, we can get it moved because this bank certainly will not make changes to be easier to work with.

              Local BBB

              BBB in Western Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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