Instructional Continuity Planning
How To Get Help
- Canvas 24/7 Support – call 877-257-9780 or start a live chat
- Teaching with Zoom
- Respondus Support
- FAQ Site – Step-by-step instructions on how-to use Canvas, Zoom, and more
- Training – Attend a CTL session online: self-paced or led by a CTL team member
- Tech Tips for Remote Work – Campus-supported tools from the Office of OneIT
- Submit a Help Request from One IT / CTL – submit a Ticket or call 704-687-5500 or email help@uncc.edu or search the FAQs
UNC Charlotte Course Continuity Plan
This worksheet is designed to help you develop a basic continuity plan for your courses if a campus crisis (prolonged adverse weather; health epidemic) significantly disrupts your instruction. Word Version [64 KB]
PDF Version [114 KB]
These resources assist faculty in continuing instruction in the event of an extended disruption due to pandemic illness, natural disaster, or unsafe conditions on Campus.
- Preparedness and Checklist
- University Alerts and Technology Alerts
- IT Service Desk & ITS System Status
- Gathering and Securing Updated Contact Information
- Backing up Class Materials
- Practice Drills
- Making Clear and Effective Online Communications
When working from home due to the University closing for an extended period of time, make sure you have access to the following resources:
- Accessing Voice Mail
- Accessing Email
- Accessing Your Files on the UNC Charlotte Network
- Accessing Library Resources
Use a learning management system (LMS) to continue instruction. All courses in Banner are currently available in Canvas.
- Communicating with Students
- Delivering Lectures
- Encouraging Student Participation
- Administering Assignments, Tests and Grades
- Students who require extended test time as an accommodation must also receive that extended time in the online format. For more information, see this link from the Office of Disability Services.
If the LMS is unavailable, consider the following resources for continuing instruction: