Services Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 2024 - 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.86.0 Maintenance Release to Production environments.

Scheduled for March 28, 2024

Mar 28, 2024 04:00 - Mar 29, 2024 04:00 EDT

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
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Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/about-us

Global Operational
90 days ago
99.97 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Behind The Blackboard Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
99.97 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
99.64 % uptime
Today
Blackboard Data - data.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Learn – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

Unresolved incident: Learn SaaS 3900.86.0: Maintenance Production Release (scheduled for Mar 28, 2024).

Mar 27, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 27, 11:01 EDT
In progress - Release is currently in progress. Full build number is 3900.89.0-rel.19+b991569. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/apex/btbb_articleview?id=kAE5Y00000000jkWAA
Mar 26, 10:53 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.89.0 Maintenance Release to Test and Staging environments.

Scheduled for March 26, 2024

Mar 26, 10:52 EDT
Mar 26, 2024
Completed - The scheduled maintenance has been completed.
Mar 26, 02:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 02:30 EDT
Scheduled - The Developer Portal will undergo a maintenance update at this time. There is no downtime involved.

Release Name: DP2024.2
Release Date : 03/26
Release Time : 02:30 AM EST (6:30 AM UTC) (12:00 PM IST)
Downtime : 0 Mins

Purpose:
It includes minor changes related to Administrator facing features.

Mar 22, 11:45 EDT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 22, 08:51 EDT
Update - Release is currently in progress. Full build number is 3900.86.0-rel.47+af57e4f. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/apex/btbb_articleview?id=kAE5Y00000000ZGWAY
Mar 21, 11:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.86.0 Maintenance Release to Production environments.

Scheduled for March 21, 2024

Mar 15, 10:17 EDT
Mar 21, 2024
Mar 20, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 20, 08:23 EDT
Update - Release is currently in progress. Full build number is 3900.89.0-rel.12+3bc86d7. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/apex/btbb_articleview?id=kAE5Y00000000jkWAA
Mar 19, 09:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.89.0 Maintenance Release to Test and Staging environments.

Scheduled for March 19, 2024

Mar 15, 10:15 EDT
Mar 19, 2024
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 19:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 18:15 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 16, 18:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 16:15 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 16, 16:10 EDT
Scheduled - The maintenance window for 16 March 2024 has been extended to allow for extra time to finish the necessary maintenance steps for US and EU Ally regions. Ally and its components will be available during this window, however, users may continue to experience some delays in processing during this period.
Mar 16, 16:09 EDT
Completed - The scheduled maintenance has been completed.
Mar 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 03:00 EDT
Scheduled - As a follow-up to our last maintenance window, we will continue performing some planned maintenance to apply additional upgrades to our databases in United States (US) and Europe (EU) regions. Ally and its components will be available during this window, however, users may experience some delays in processing during this period.
Mar 8, 12:04 EST
Mar 15, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 15, 08:09 EDT
Update - Release is currently in progress. Full build number is 3900.86.0-rel.41+0e2f9e0. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/apex/btbb_articleview?id=kAE5Y00000000ZGWAY
Mar 14, 09:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.86.0 Maintenance Release to Production environments.

Scheduled for March 14, 2024

Mar 8, 11:16 EST
Mar 14, 2024