All Systems Operational

About This Site

Welcome to the Revenera System Status Dashboard. This page provides current availability information for our Revenera cloud products. If you do not see your cloud product listed below, please visit the Flexera System Status Dashboard.

Subscribe to receive service interruption and/or maintenance notifications associated with an incident. If you are experiencing a real-time, operational issue with a service not described below, contact our Revenera Support Team.

NOTE: All times are displayed in the Pacific Time Zone.

FlexNet Operations Production NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM Producer Portal NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Production NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM2 ? Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal NAM2 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2 ? Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM5 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service NAM5 Operational
90 days ago
99.95 % uptime
Today
FlexNet Operations Production NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM6 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Production NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service NAM7 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU1 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU1 ? Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Production AWS Europe EU2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal AWS Europe EU2 Operational
90 days ago
99.96 % uptime
Today
FlexNet Operations Cloud Device Activation Service AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM Production Data Center Operational
90 days ago
99.89 % uptime
Today
FlexNet Operations LLM Production End User Portal Operational
90 days ago
99.84 % uptime
Today
FlexNet Operations LLM Production Producer Portal Operational
90 days ago
99.94 % uptime
Today
FlexNet Operations Reporter Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations User Acceptance Testing NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM1 Operational
90 days ago
99.97 % uptime
Today
FlexNet Operations User Acceptance Testing NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Device Activation Service UAT NAM2 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM/LLM Cloud Licensing Service UAT NAM2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations User Acceptance Testing NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM3 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LaaS UAT Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations User Acceptance Testing NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM End User Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Device Activation Service UAT NAM4 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Cloud Licensing Service UAT NAM4 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU1 Operational
90 days ago
99.99 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU1 Operational
90 days ago
99.98 % uptime
Today
FlexNet Operations ALM User Acceptance Testing AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM End User Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations ALM Producer Portal UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Device Activation Service UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations Cloud Licensing Service UAT AWS Europe EU2 Operational
90 days ago
100.0 % uptime
Today
FlexNet Operations LLM User Acceptance Testing Data Center Operational
90 days ago
99.73 % uptime
Today
FlexNet Operations LLM UAT End User Portal Operational
90 days ago
99.74 % uptime
Today
FlexNet Operations LLM UAT Producer Portal Operational
90 days ago
99.73 % uptime
Today
SBOM Insights Operational
90 days ago
100.0 % uptime
Today
SBOM Insights API Operational
90 days ago
100.0 % uptime
Today
SBOM Insights SCA Data Library Operational
90 days ago
100.0 % uptime
Today
SBOM Insights User Interface Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence V2 Operational
90 days ago
100.0 % uptime
Today
Usage Intelligence V3 Operational
90 days ago
100.0 % uptime
Today
Revenera Community Operational
90 days ago
99.99 % uptime
Today
Revenera Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Revenera will be performing maintenance to upgrade the FlexNet Operations LLM database, resulting in up to 30 mins downtime of FlexNet Operations LLM and Software Delivery for both FlexNet Operations ALM and LLM in UAT.

PDT: 2024-03-28, 08:30 PM - 09:00 PM
EDT: 2024-03-28, 11:30 PM - 2024-03-29, 12:00 AM
GMT: 2024-03-29, 03:30 AM - 04:00 AM
IST: 2024-03-29, 09:00 AM - 09:30 AM

During this time window, FlexNet Operations LLM will be inaccessible and users may observe service disruptions to FlexNet Operations ALM/LLM Software Delivery (ESD).

Posted on Mar 26, 2024 - 13:57 PDT
Scheduled Data Warehouse Maintenance Mar 31, 2024 03:00-04:00 PDT
Weekly maintenance for the data warehouse server is scheduled for:
BO UAT and Prod system will be restarted.

PDT: [2024-03-31], 3:00AM - 4:00AM
UTC: [2024-03-31], 10:00AM - 11:00AM
BST: [2024-03-31], 11:00AM - 12:01PM
IST: [2024-03-31], 3:30PM - 4:30PM


During this maintenance window, users may experience connectivity issues or unresponsiveness when accessing the following services and their data:

• FlexNet Operations Reporter
• Data Access APIs

We recommend users to schedule reports outside this regularly scheduled maintenance window.

https://flexera.atlassian.net/browse/FNO-74956

Posted on Mar 27, 2024 - 05:22 PDT
Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. These certificates are installed on Revenera web servers for establishing a secure line of communication between you and the application and must be updated annually to maintain operability.

This update affects only a limited number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.

The SubscribeNet endpoint certificates will be updated at the following times:

manageruat.subscribenet.com and *.subscribenet.com in UAT: April 2, 2024 10:00am PDT - 11:00 am PDT
manager.subscribenet.com and *.subscribenet.com in Production: April 16, 2024 10:00am PDT - 11:00 am PDT

NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.

We strongly recommend you forward this email to the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates article. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 16, 2024. You can download the new certificates from this announcement when they are updated in UAT.

If you have any questions or need additional assistance, please open a case with Revenera Technical Support or reach out to your trusted Revenera contact. We advise subscribing to the Revenera Status Dashboard and this FlexNet Operations News blog for further announcements related to the certificate renewal.

Posted on Feb 26, 2024 - 09:53 PST
Update - Due to additional infrastructure updates, maintenance has been extended to affect all FlexNet Operations ALM UAT environments which will incur an outage up to 4 hours on:

PDT: 2024-04-10, 06:00 AM - 10:00 AM
EDT: 2024-04-10, 09:00 AM - 01:00 PM
BST: 2024-04-10, 02:00 PM - 06:00 PM
IST: 2024-04-10, 06:30 PM - 10:30 PM

During this maintenance window, users may observe FlexNet Operations ALM service interruption or degraded performance.

Mar 26, 2024 - 11:51 PDT
Scheduled - Revenera will be performing database maintenance for FlexNet Operations ALM in the UAT AWS EU environment. This maintenance will incur an outage up to 1.5 hours:

PDT: 2024-03-27, 01:30 AM - 03:00 AM
EDT: 2024-03-27, 04:30 AM - 06:00 AM
GMT: 2024-03-27, 08:30 AM - 10:00 AM
IST: 2024-03-27, 02:00 PM - 03:30 PM

During this maintenance window, users may observe service disruptions affecting FlexNet Operations, Device Activation Service, and Usage Analytics Service.

Mar 20, 2024 - 08:39 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center UAT environment is rescheduled to April 16th at the following time and will incur an outage up to 4 hours:

PDT: 2024-04-16, 05:30 AM - 09:30 AM
EDT: 2024-04-16, 08:30 AM - 12:30 PM
BST: 2024-04-16, 01:30 PM - 05:30 PM
IST: 2024-04-16, 06:00 PM - 10:00 PM

Mar 27, 2024 - 08:54 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center UAT environment is rescheduled to April 9th at the following time and will incur an outage up to 4 hours:

PDT: 2024-04-09, 05:30 AM - 09:30 AM
EDT: 2024-04-09, 08:30 AM - 12:30 PM
BST: 2024-04-09, 01:30 PM - 05:30 PM
IST: 2024-04-09, 06:00 PM - 10:00 PM

Feb 19, 2024 - 15:03 PST
Scheduled - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center UAT environment is scheduled for February 20th at the following time and will incur an outage up to 4 hours:

PST: 2024-02-20, 06:30 AM - 10:30 AM
EST: 2024-02-20, 09:30 AM - 01:30 PM
GMT: 2024-02-20, 02:30 PM - 06:30 PM
IST: 2024-02-20, 08:00 PM - 2024-02-21, 12:00 AM

NOTE: Due to the interdependency of our services, the maintenance outage applies to services for both FlexNet Operations LLM UAT in Revenera Data Center and FlexNet Operations ALM UAT in AWS NAM. FlexNet Operations ALM/LLM users may observe service interruption in UAT during the maintenance window.

Jan 30, 2024 - 10:11 PST
Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. These certificates are installed on Revenera web servers for establishing a secure line of communication between you and the application and must be updated annually to maintain operability.

This update affects only a limited number of FlexNet Operations License Lifecycle Management (LLM) customers who are still using the legacy “subscribenet.com” URLs.

The SubscribeNet endpoint certificates will be updated at the following times:

manageruat.subscribenet.com and *.subscribenet.com in UAT: April 2, 2024 10:00am PDT - 11:00 am PDT
manager.subscribenet.com and *.subscribenet.com in Production: April 16, 2024 10:00am PDT - 11:00 am PDT

NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the legacy manager.subscribenet.com endpoints. These endpoints are used for most customer integrations, including web services and batch processing.

We strongly recommend you forward this email to the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates article. We ask that you install the new certificate on your systems before the renewal date and test your integrations in UAT before April 16, 2024. You can download the new certificates from this announcement when they are updated in UAT.

If you have any questions or need additional assistance, please open a case with Revenera Technical Support or reach out to your trusted Revenera contact. We advise subscribing to the Revenera Status Dashboard and this FlexNet Operations News blog for further announcements related to the certificate renewal.

Posted on Feb 26, 2024 - 10:08 PST
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is rescheduled for May 19th at the following time and will incur an outage up to 4 hours:

PDT: 2024-05-19, 05:30 AM - 09:30 AM
EDT: 2024-05-19, 08:30 AM - 12:30 PM
BST: 2024-05-19, 01:30 PM - 05:30 PM
IST: 2024-05-19, 06:00 PM - 10:00 PM

Mar 27, 2024 - 08:56 PDT
Update - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is rescheduled for May 12th at the following time and will incur an outage up to 4 hours:

PDT: 2024-05-12, 05:30 AM - 09:30 AM
EDT: 2024-05-12, 08:30 AM - 12:30 PM
BST: 2024-05-12, 01:30 PM - 05:30 PM
IST: 2024-05-12, 06:00 PM - 10:00 PM

Feb 19, 2024 - 15:09 PST
Scheduled - Maintenance for FlexNet Operations LLM and Software Delivery (ESD) in the Revenera Data Center Production environment is scheduled for April 7th at the following time and will incur an outage up to 4 hours:

PDT: 2024-04-07, 06:30 AM - 10:30 AM
EDT: 2024-04-07, 09:30 AM - 01:30 PM
BST: 2024-04-07, 02:30 PM - 06:30 PM
IST: 2024-04-07, 07:00 PM - 11:00 PM

NOTE: Due to the interdependency of our services, the maintenance outage applies to services for both FlexNet Operations LLM Production in Revenera Data Center and FlexNet Operations ALM Production in AWS NAM. FlexNet Operations ALM/LLM users may observe service interruption in Production during the maintenance window.

Jan 31, 2024 - 14:12 PST
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:00 PDT
Scheduled - Weekly maintenance for the data warehouse server is scheduled for:
BO UAT and Prod system will be restarted.

PDT: [2024-03-24], 3:00AM - 4:00AM
UTC: [2024-03-24], 10:00AM - 11:00AM
BST: [2024-03-24], 11:00AM - 12:01PM
IST: [2024-03-24], 3:30PM - 4:30PM


During this maintenance window, users may experience connectivity issues or unresponsiveness when accessing the following services and their data:

• FlexNet Operations Reporter
• Data Access APIs

We recommend users to schedule reports outside this regularly scheduled maintenance window.

https://flexera.atlassian.net/browse/FNO-74956

Mar 20, 07:30 PDT
Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Resolved - The fix has been applied to the FlexNet Operations AWS Legacy AWS NAM Production environment, now called FlexNet Operations Production NAM7. This incident is considered resolved. If you experience any issues, please contact Revenera Technical Support for further assistance.
Mar 16, 10:51 PDT
Update - A fix has been applied to the FlexNet Operations ALM in AWS NAM UAT environments, including the formerly known Legacy AWS NAM UAT. We are actively monitoring for any further issues on these environments and we will provide an update for Legacy AWS NAM Production when more information is available.
Mar 14, 12:33 PDT
Update - The issue has been remediated for FlexNet Operations ALM running in AWS NAM Production environments. If you observe any issues in this environment, please contact Revenera Technical Support for further assistance.

We are working on a fix for FlexNet Operations ALM in AWS NAM UAT and Legacy AWS NAM UAT/Production environments. We appreciate your understanding and we will update you as soon as more information becomes available.

Mar 13, 10:02 PDT
Identified - A remediation has been implemented for this issue. In the meantime, our team is actively working on a permanent fix. We will keep you updated as soon as we have more information available.
Mar 12, 23:07 PDT
Update - The issues appear to be limited to FlexNet Operations ALM in the AWS NAM and Legacy AWS NAM UAT/Production environments. FlexNet Operations LLM UAT/Production environments are unaffected by these issues.
Mar 12, 10:56 PDT
Investigating - FlexNet Operations ALM/LLM is experiencing connectivity issues that may affect bulk upgrade and entitlement import related jobs, as well as entitlement replication to the ESD through bulk upgrade jobs.

We are working to resolve the issue and will provide an update once more information is available.

Mar 12, 10:21 PDT
Completed - The scheduled maintenance has been completed.
Mar 16, 10:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 06:00 PDT
Update - Maintenance for FlexNet Operations ALM in the Legacy AWS NAM Production environment is rescheduled to March 16th at the following time and will incur an outage up to 4 hours:

PDT: 2024-03-16, 06:00 AM - 10:00 AM
EDT: 2024-03-16, 09:00 AM - 01:00 PM
GMT: 2024-03-16, 01:00 PM - 05:00 PM
IST: 2024-03-16, 06:30 PM - 10:30 PM

REMINDER: As part of this maintenance, the IP blocks will change to the AWS NAM IP blocks in the following article: Network Block or IP Allow List for FlexNet Operations Cloud

If your or your customers' organizations require IP blocks to connect to FlexNet Operations, the new AWS NAM IP blocks must be added to the network block before the maintenance.

Feb 20, 12:42 PST
Scheduled - Maintenance for FlexNet Operations ALM in the Legacy AWS NAM Production environment is scheduled for March 17th at the following time and will incur an outage up to 4 hours:

PST: 2024-03-17, 06:30 AM - 10:30 AM
EST: 2024-03-17, 09:30 AM - 01:30 PM
GMT: 2024-03-17, 02:30 PM - 06:30 PM
IST: 2024-03-17, 08:00 PM - 2024-03-18, 12:00 AM

NOTE: As part of this maintenance, the IP blocks will change to the AWS NAM IP blocks in the following article: Network Block or IP Allow List for FlexNet Operations Cloud

If your or your customers' organizations require IP blocks to connect to FlexNet Operations, the new AWS NAM IP blocks must be added to the network block before the maintenance.

Jan 30, 11:25 PST
Mar 15, 2024
Resolved - This incident has been resolved.
Mar 15, 02:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 18:17 PDT
Investigating - We are experiencing an issue with sending emails through FlexNet Operations ALM in AWS NAM UAT and AWS EU Production environments. Customers may observe an error when FlexNet Operations attempts to send an email such as reset password email.

NOTE: FlexNet Operations ALM in AWS NAM Production, Legacy AWS NAM Production, AWS EU UAT and FlexNet Operations LLM UAT/Production environments are not affected by this issue.

We are working to identify and resolve the issue as soon as possible and will provide an update when one is available.

Mar 14, 16:51 PDT
Mar 14, 2024