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For tracking purposes, EPA requests that you submit tickets to technical support via email.

 Send Ticket Icon   For a faster response, email your technical support request.

Call Icon  Call technical support at 866-470-0636.

Technical Support Hours of Operation

Monday through Friday from 9:00 a.m. until 5:00 p.m. Eastern Time.

Closed:

New Year's Day
Martin Luther King Day
Presidents Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

EPA Analysts

The following table lists all of the ECMPS EPA Analysts. Analysts are assigned by EPA Region. Each region contains several states. You can determine your analyst by selecting the analyst(s) who is responsible for the state in which your facility is located.

EPA Analysts should be contacted for questions related to:

  • Monitoring Configurations
  • Petitions
  • Policy-related Issues

All other questions should be directed to technical support.

Region Map

Region States Name Email Address Phone Number
1 CT, MA, ME, NH, RI, VT Jenny Jachim jachim.jenny@epa.gov 202-343-9590
2 NJ, NY, PR, VI Jenny Jachim jachim.jenny@epa.gov 202-343-9590
Craig Hillock hillock.craig@epa.gov 202-343-9105
3 DC, DE, MD, PA, VA, WV Charles Frushour frushour.charles@epa.gov 202-343-9847
4 AL, FL, GA, KY, MS, NC, SC, TN Charles Frushour frushour.charles@epa.gov 202-343-9847
5 IL, IN, MI, MN, OH, WI Bryan Ramirez ramirez.bryan@epa.gov 202-564-7591
6 AR, LA, NM, OK, TX Charles Frushour frushour.charles@epa.gov 202-343-9847
7 IA, KS, MO, NE Ronald Sobocinski sobocinski.ron@epa.gov 202-343-9722
8 CO, MT, ND, SD, UT, WY Ronald Sobocinski sobocinski.ron@epa.gov 202-343-9722
9 AZ, CA, NV, HI Chris Worley worley.christopher@epa.gov 202-343-9531
Bryan Ramirez ramirez.bryan@epa.gov 202-564-7591
10 AK, ID, OR, WA Chris Worley worley.christopher@epa.gov 202-343-9531
Bryan Ramirez ramirez.bryan@epa.gov 202-564-7591