Student Tech Support Request

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Eastern Middle School students: if you are having trouble with your technology during virtual learning, check our Troubleshooting Guide. If you still need help, complete the form below and you will receive an email answer in 1-2 business days.

Student Name (Last Name, First Name) *

Student D # *

Parent or Guardian Name

Parent or Guardian Email/s (to which email would you like a response sent)? *

Student's Homeroom Teacher

Category of Tech Support Needed - Select all that Apply *

Student does not have a device

Student does not have a power cord or charger for MCPS Chromebook

Student's MCPS Chromebook will not turn on

Student's MCPS Chromebook settings are incorrect

Student has forgotten/lost username or password

Student's username or password does not work

Student cannot access MyMCPS Classroom

Student cannot access Zoom

Student cannot access Google Drive

Student received error message (please include the error or a screenshot in the "Additional Information" section below)

Other:

Required

Additional Information - Please include any details to help us address your technology concern.

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