Call the Concerns Helpline to ask a question or receive guidance about a business ethics or compliance concern. You may also call to report a suspected violation of the law, regulatory requirement or CNP policy.
Why call the Concerns Helpline?
We encourage everyone to seek appropriate guidance about situations that do not support our standards of business practices or CNP’s ethical culture. The Concerns Helpline is available when you wish to discuss an issue or voice a concern confidentially or anonymously.
What happens when I call the Concerns Helpline?
An agent will listen to your concern and ask questions to determine the nature of the issue. If you prefer to remain anonymous, you will receive an access number to use in following up on the status of your concern or report. The calls are never recorded and there is no caller ID or automatic callback on the phone lines.