Frequently Asked Questions

You may have many questions as you prepare to travel again, and we want to help! We have compiled a list of frequently asked questions and answers. Didn't find your answer? Contact us by calling 855.688.3286.

• When are the courses scheduled to open for the 2024 season?

  The 2024 course opening schedule is as follows. These dates are weather dependent.  We look forward to seeing you soon. To book a tee time, follow here.
  
  

  April 26

  The Moor at The Highlands
  May 3

  The Alpine at Boyne Mountain

  Arthur Hills at The Highlands

  Crooked Tree Golf Club
  
  May 9

  Quarry/Preserve at Bay Harbor Golf Club

  May 10

  The Heather at The Highlands 

  Links/Quarry at Bay Harbor Golf Club

  Preserve/Links at Bay Harbor Golf Club

  The Monument at Boyne Mountain

  Donald Ross Memorial at The Highlands

• What should I expect before and during play?

  Prior To Your Round

  • Scorecards are available on your cart
  • Water stations are available on course
  • Bathrooms open and sanitized frequently

  On the Course

  • 10 minute tee time increments in effect
  • Water stations are available on course 

• How do I make a tee time?

  For tee time reservations, please reserve online or call 855.688.3286.

  
  
  

• Can I use cash?

  Cash is accepted at all outlets and golf courses at The Highlands, Inn at Bay Harbor, Bay Harbor Golf Club, and Crooked Tree Golf Club.

  Boyne Mountain Resort is now cashless. Simply swipe or tap your credit card, debit card or smart device with Apple Pay or Google pay or gift card, room/account charge to complete purchases at our sales locations. If you would like to use cash, you may go to the following locations to purchase a gift card with cash: The Mountain Grand & Spa Front Desk, Season Pass office at the Civic Center and Lift Ticket Window.  This gift card can then be used around the property in lieu of cash.  Any monies left on the gift card will not expire and can be used for future visits or purchases.

• When will the golf shops open?

  The golf shops will be open and will follow the course opening schedule. Golf shop hours vary by time of season.
  
  

• Where do I go to check-in for my round?

  Please check-in for your round at the appropriate golf shop, or online via your confirmation email, at least 20 minutes prior to your round.
  
  
  
  

• How do I get a scorecard?

  Scorecards are available on your cart.  
  
  
  
  
  
  

• What is your tee time cancellation policy?

  All guests are responsible for their reserved tee times. No payment will be collected to reserve a tee time; in the event of a no show, the credit card associated with the tee time reservation will be charged as follows: Tee time canceled more than 48 hours before tee time, no fee charged. Tee time canceled 24-48 hours before tee time, 50% of greens fee will be charged. Tee time canceled less than 24 hours before tee time will be charged 100% of greens fees.
  
  

• Will the driving range be open?

  The driving range and practice greens will open follow the course opening schedule.

• Are you offering golf instruction?

  Yes, golf instruction is offered at each course and through the BOYNE Golf Academy located at The Highlands. Please see our BOYNE Golf Academy page for details.

• Is club rental available?

  Club rental is available for $70 per set. We utilize men's and ladies Callaway golf clubs. Supply is limited. Please call the appropriate golf shop ahead of your round to reserve.

• Is food & beverage available?

  Each facility has a grab-n-go station or snack shack open depending on the course. The Country Club of Boyne and Bay Harbor Golf Club also have indoor and outdoor seating for lunch. Hours vary by location. Please visit our On-Course Dining page for more details.

• Are water stations available on the course?

  Water stations are available on the course.  Please plan to bring your own water bottle for hydration. 
  
  
  
  

• How do I make a golf package reservation?

  For golf package reservations, please call 855.688.3286.

  
  
  
  
  

• Can I cancel or change my golf trip at this time?

  Yes, you can. You may change dates at any time. Your package rate may vary but you are welcome to do so.  Unless we are closed, normal cancellation policies apply.

• What is your drone policy?

  Personal photography is allowed across all the courses and at all golf events. All commercial and media filming, video and photography, requires prior approval from BOYNE Golf's Marketing Department. 

  Due to safety and privacy concerns, BOYNE Golf prohibits the operation of unmanned aerial systems, or drones, on or above resort property without prior written authorization from BOYNE Golf. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the area boundaries. This prohibition extends to any devices launched or operated from golf course properties, as well as any launched from private property outside any of the golf course boundaries. 

  Authorization for drone use will require proof of FAA licensing, insurance covering drone use, and liability release. Please contact the BOYNE Golf Marketing Department and provide this documentation if you wish to apply for authorization or have any questions. Any violation of this policy can be reported to the FAA and may involve suspension of your access privileges to the golf courses, the revocation of your season pass, and confiscation of any prohibited equipment. 

  Violators will be subject to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.