Blackboard Collaborate Ultra is a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. It is available to all SOLE courses and sites. Collaborate can be used for virtual classrooms, office hours and meetings to provide more possibilities for effective learning experiences and interactions. Collaborate with the Ultra experience opens right in your browser, so you don't have to install any software to join a session. Be sure that you are using Google Chrome, or Firefox for the best experience.

Blackboard Collaborate Ultra replaced Blackboard Collaborate Classic in the spring semester of 2020.

Documentation

• Collaborate Ultra Experience Help
• Start Here with the Basics!
• Blackboard Help for Moderators
• Managing Participants
• Share Content
• Browser Support
• General Collaborate Ultra Troubleshooting
• Blackboard’s Services Status Page (timely information on outage incidents and resolutions)

Service & Support

Please visit the Knowledge Base first and then if additional help is needed, please submit a ticket with SOLE Support.