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1 Center Court, Cleveland, OH 44115, USA ● Req #40Wednesday, March 27, 2024POSITION SUMMARY: The Cleveland Monsters and Rocket Entertainment Group Franchise Properties are looking for a talented Digital Content Coordinator and editor who can help drive engaging and impactful content through the Cleveland Monsters digital and social media channels and maintain a professional appearance to team digital communications. The ideal fit for this role is a creative content mind who is a self-starter, is organized, understands the online culture of the sport and keeps a close ...Read more about Coordinator, Digital ContentMore
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Job Summary:Our Retail Team Members are responsible for delivering an exceptional fan shopping experience at Rocket Mortgage FieldHouse. They will become a part of our Championship Retail Team and achieve goals related to sales, customer service, inventory maintenance, merchandising, and loss prevention. We are looking for Team Members to assist us during the upcoming 2023-2024 Cleveland Cavaliers and Cleveland Monsters seasons. Rocket Mortgage FieldHouse is Cleveland’s sport and entertainment ...Read more about Retail AssociateMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #5Wednesday, March 27, 2024JOB SUMMARY: Under the direction of the Safety/Security Event Sergeants, Event Security Officer is responsible for all event related security at Rocket Mortgage FieldHouse. Special security assignments may be available during non-event days/nights. Responsibilities include interacting with FieldHouse staff, guests, outside vendors, contractors and visitors; monitoring all entrances/exits; handling guest related issues, providing information; and controlling access to and from the FieldHouse whil ...Read more about Event Security Officer (Part Time)More
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TYPE OF POSITION: Part-time, union, hourly, benefit eligiblePOSITION OVERVIEW: Under the direction of the Director of Housekeeping, Sr. Manager of Housekeeping, and Coordinator of Housekeeping, the housekeeper will be responsible for assigned duties in the cleaning and housekeeping maintenance of Rocket Mortgage FieldHouse. These duties involve the daily and nightly cleaning of all FieldHouse events, year round condition, and support for approximately 175 to 200 events per yearDuties & Responsi ...Read more about HousekeeperMore
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JOB SUMMARY:GSA's are responsible for all event-related Guest Services duties at Rocket Mortgage FieldHouse. Responsibilities include, but are not limited to, interacting with FieldHouse Team Members, guests, outside vendors, contractors, and visitors. Positions within the Guest Services Team are: Ticket Takers, Seating (ushers), Guest Relations, and Premium Seating/Suite Services. A GSA may be assigned or reassigned to any of the aforementioned positions on an event-by-event basis and will exec ...Read more about Guest Service AmbassadorMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #39Friday, March 22, 2024Job Summary: The Vice President of Guest Experience is responsible for the ongoing development and execution of world-class training and recognition programs for the Rocket Mortgage FieldHouse Guest Services Team. This position will work directly with the Senior Vice President of Venue Experiences to lead and align the team of full time and part time event day staff in support of all events at Rocket Mortgage FieldHouse, as well as events promoted by Rock Entertainment Group. The Vice Presiden ...Read more about Vice President, Guest ExperienceMore
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POSITION SUMMARY: Reporting to the Sr. Director of Housekeeping, the Housekeeping Coordinator will be responsible for assisting with the administrative function of the entire Housekeeping Team. Included with this leadership responsibility is assisting with new Team Member hiring (full time & part time), budgeting, payroll, purchasing of materials and supplies, scheduling, and training of new Team Members. Development and implementation of the total Arena Housekeeping as related to all servicin ...Read more about Coordinator, HousekeepingMore
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1 Center Court, Cleveland, OH 44115, USA ● Req #36Friday, March 1, 2024JOB SUMMARY: We are seeking those passionate about working with youth; those who put the child first and the sport second. The Cavs Academy Coaching Team works daily to INSPIRE PLAY with the youth of our community, allowing them to grow as individuals and develop athletic characteristics while learning the FUNdamentals of basketball. We do not require basketball experience (playing or coaching) to succeed on our team; so long as you have experience with youth, we want to talk to YOU! ESSEN ...Read more about Youth Basketball Coach (Part Time)More
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1 Center Court, Cleveland, OH 44115, USA ● Req #10Friday, February 9, 2024Job Summary:Under the direction of the Safety Manager/Director, the Security Officer is responsible for all event and non-event related security at Rocket Mortgage FieldHouse. Responsibilities include interacting with Rocket Mortgage FieldHouse staff, guests, outside vendors, contractors, and visitors; monitoring all security equipment; handling incoming telephone calls and information requests, and controlling access to and from the Rocket Mortgage FieldHouse while maintaining the highest profe ...Read more about Security Officer (Full-Time)More
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1 Center Court, Cleveland, OH 44115, USA ● Req #29Wednesday, February 7, 2024Job Summary: The Rocket Mortgage FieldHouse Promotional Team is a part-time, co-ed, interactive group who represent the Cavaliers Holdings, LLC (Cavaliers/Monsters/Charge) on the arena concourse at all home games and off-site activations. Roles include but are not limited to the following: Driving Fan Club profile creations and Kids Club Membership enrollments, face painting, applying temporary tattoos, assisting with photo booth stations, concourse games, interactive and inflatable activations ...Read more about RMFH Promotional Team (Part-Time)More
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1 Center Court, Cleveland, OH 44115, USA ● Req #26Thursday, January 11, 2024JOB SUMMARY: You're ready to shoot for something BIG in your career, and we've got the playbook to get you there! We believe that our team members are the best in the industry and are always looking for new, game-changing talent to join our team. The Cleveland Monsters and Cleveland Charge seek coachable, dedicated individuals who possess superior listening and communication skills and are eager to learn the art of selling. As the newest members of our entry-level sales program, 'The Foundation' ...Read more about Account Executive, The Foundation (Franchise Properties)More
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1 Center Court, Cleveland, OH 44115, USA ● Req #20Wednesday, November 22, 2023JOB SUMMARY: The Building Crew Events Team performs various tasks to prepare Rocket Mortgage FieldHouse for events or work projects. Executes duties in support of facility and equipment operations and special projects as assigned. The general work shift is from 1 PM to 11 PM on event days, but overtime may be required and hours may vary from the facility schedule. ESSENTIAL DUTIES & RESPONSIBILITIES: Drives a forklift or walkie rider lift truck to unload truck deliveries at the loading docks. ...Read more about Building Crew (Events)More
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1 Center Court, Cleveland, OH 44115, USA ● Req #13Wednesday, November 1, 2023JOB SUMMARY:Under the direction of the Director, Engineering & Maintenance, the Building Crew Employee (BME) provides event and building maintenance, including, but not limited to, electrical, HVAC, carpentry and plumbing. Loads and unloads equipment and operates equipment including Hi-Lo operators (if licensed), spotlights, and stereotypical equipment. This position will specialize in sound audio technology as it relates to arena events and equipment. Installs and operates temporary lighting an ...Read more about Building Maintenance Employee (BME)More
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JOB SUMMARY: Under the direction of the Building Crew Manager, the Building Crew Team Member performs various tasks to prepare the facility for events or work projects. Executes duties in support of facility and equipment operations and special projects as assigned. The general work shift is from 7 a.m. to 4:30 p.m., but overtime will be required and hours may vary from the facility schedule. ESSENTIAL RESPONSIBILITIES: Drives a forklift or walkie rider lift truck to unload truck deliveries a ...Read more about Building CrewmemberMore
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